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3 Jenis Soal Latihan Business Letter

Business Letter adalah salah satu bagian penting dalam sebuah pekerjaan.
Banyak pekerjaan modern yang melibatkan berbagai jenis business letter. Mengetahui dan menguasai business letter dapat membantu dalam menyelesaikan pekerjaan, meskipun tidak semua profesi berkaitan langsung dengan business letter, akan lebih baik apabila kita paling tidak mengenal beberapa jenis business letter yang paling umum digunakan dalam pekerjaan.

Selain mengetahui fungsi, format serta aturan penulisan business letter, hal yang juga tidak boleh kita abaikan adalah kemampuan kita untuk mengambil informasi dalam sebuah teks surat. Karena inti dari sebuah teks surat adalah untuk menyampaikan sebuah pesan atau informasi.

Untuk melatih kemampuan dalam menggali informasi yang terdapat dalam sebuah teks surat, berikut beberapa latihan soal mengenai business letter.

DBI | Latihan Business Letter

Practice 1 business letter exercise

Read the following text and then answer the questions!

27 Main Street Coburg
0436 179 782
Linkedin / Twitter

Dear Feclicity Jones

I am applying for the position of Video Production Assistant as advertised on Ethical Jobs on April 26th.

I come from a background in video production, having completed a Bachelor of Screen & Media at Swinburne University and volunteered at the community media organisation, SYN Media, for three years. Both placements have equipped me with considerable experience conceptualizing, producing and editing live and pre-recorded video content.

Throughout my time at SYN I have volunteered for their daily music television program, 1700, produced out of Channel 31. Here I gained a diverse range of behind-the-scenes experience, first as a crew member and later as a camera operator, floor manager, audio director and editor until I worked my way up to become a daily producer. As a daily producer for a live television program I am responsible for coordinating a large team of volunteers and guests which has forced me to become highly organised and flexible in order to respond to any challenges that arose during this time.

On such challenge has been Channel 31 losing its broadcast license. However, I have responded to this by improving my skills producing video content for online platforms. This has encouraged me to develop my skills in closed captioning and I now ensure all videos I produce include closed captioning so it's as accessible as possible.

SYN Media is a not-for-profit organisation with social impact at its core. During the second half of 2016 I completed SYN's voluntary board internship where I was able to gain an insight into the governance structures underlying SYN's operation. This experience equipped me with a deeper knowledge of not-for-profit organisations and their social impact and has motivated me to pursue employment in this field.

My diverse range of experience has enabled me to adapt to any situation I am presented with. I am hard-working, flexible and compassionate. I believe these skills make me an outstanding candidate for this position.

I am interested in joining the Momentary team as I am passionate about the power of video to communicate and engage with audiences in order to pursue social change. I would value the opportunity to help develop and grow the momentary brand in order to tell their stories.

I look forward to hearing from you.

Kind regards,

Jane Smith.

taken from:


1. What kind of business letter is above?

2. Who writes the letter? Why?

3. Whom does the letter address to?

4. Where does the writer get information about the job vacancy?

5. What is the writer's qualifications based on the text above?

6. When does the writer end his internship at SYN Media?

7. What was the writer's responsibility when he was a daily producer?

8. How did the writer overcome the the problem when Channel 31 losing its broadcast license?

9. What impact does the writer get after he finished being a volunteer at SYN Media?

10. If you were the manager of Momentary company, would you hire the writer? why?

Practice 2 business letter

Pay attention to the following business letter and then name each part of that business letter.

[1 . . . . . . . . . . . . .]
316 Colonial Pkwy
Esterhazy, NM 87101

[2 . . . . . . . . . . . . .]
July 30, 2017

[3 . . . . . . . . . . . . .]
Ms. Ginny Clark
Overwatch Villa
7419 Bubble Net Road
Baleen, WA 98101

[4 . . . . . . . . . . . . .]
Dear Ms. Clark:

[5 . . . . . . . . . . . . .]
Hope you're doing well. I'm Miranda Lawson, Director of Marketing at Mass Airlines, and I wanted to share some marketing ideas with you that could benefit both of our companies.

Whenever our flight crews fly into the Seattle area, they overwhelmingly prefer staying at the Overwatch Villa, but there is often no vacancy. If the Overwatch Villa were to permanently reserve a block of rooms for our crew members, we'd be happy to promote the Overwatch Villa in our in-flight magazine at a significant discount.

To demonstrate what a Mass Airlines and Overwatch Villa partnership could look like, I've enclosed three sample ads created by our graphic design team. These samples should prove that we're eager to highlight the Overwatch Villa for the millions of passengers we serve each year. If you'd like to discuss this in further detail, I can be reached at 575-555-9255, or at

I look forward to hearing from you.

[6 . . . . . . . . . . . . .]

[7 . . . . . . . . . . . . .]
Miranda Lawson
Director of Marketing, Mass Airlines

[8 . . . . . . . . . . . . .]
Enclosures: Three samples of print advertisement.

taken from:

Practice 3 business letter

Make your own business letter based on the template and the situation given!

[Your Name]
[Street Address]
[City, St Zip]

[Today’s Date]

[Name of Recipient]
[City, St Zip]

Dear [Name of Recipient]:

[Short introduction paragraph, stating purpose]

[Additional information]

[Closing information, summary or thank you as appropriate]


[Sign here for letters sent by mail or fax]

[Your Name]
[Title – if applicable]

Enclosures: #

taken from:

Choose one of two situations below.

Situation A

Flasher Corporation makes an open recruitment for an IT technician.
as advertised on their official website.
Apply for that job by mentioning your qualifications and job experience (if any).
The letter is addressed to Mrs. Claire the HRD Manager.
The address of the Company is 1503 Main Street, SimTown, NC 98734

Situation B

You stayed at Atlantis Hotel, but when checked out you left your laptop in the room.
Two days later the manager of Hotel's housekeeper send your laptop to your home.
Send a letter to say thank you to the house keeper manager.
The house keeper manager's name is Mr. Andrew
Atlantis Hotel address is 245 Vixe Street, Brimingham 98734

Kunci jawaban soal latihan business letter

Berikut kunci jawaban untuk 3 jenis soal latihan business letter di atas.

Practice 1 business letter exercise

1. Job application letter

2. Jane Smith
Because he wants to apply a position as Video Production Assistant.

3. Feclicity Jones

4. on Ethical Jobs advertisement on April 26th.

5. Video production, a Bachelor of Screen & Media.
Camera operator, floor manager, audio director and editor.

6. Second half of 2016

7. He was responsible for coordinating a large team of volunteers and guests.

8. The writer produces video content for online platforms.

9. The writer gets a deeper knowledge of not-for-profit organisations and their social impact and has motivated him to pursue employment in this field.

10. Yes I would, because the writer is qualified for the position and he has experiences.

Practice 2 business letter

1. Heading

2. Date line

3. Inside address

4. Salutation

5. Body

6. Complimentary close

7. Signature

8. Enclosure

Practice 3 business letter

The answer / the letter may vary depends on the students' creativity.
The important point is the letter should contain the important parts of the letter itself.

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